/* Core chat workspace and conversation components. */
#panel-chat { padding: 0; overflow: hidden; background: var(--bg); }
.chat-header { min-height: 64px; display: flex; align-items: center; justify-content: space-between; gap: 14px; padding: 10px 18px; border-bottom: 1px solid var(--border); background: var(--surface); box-shadow: none; }
.chat-ai-info { display: flex; align-items: center; gap: 11px; min-width: 0; }
.chat-ai-avatar, .empty-chat-icon { display: flex; align-items: center; justify-content: center; color: var(--text-subtle); background: var(--surface-2); border: 1px solid var(--border); }
.chat-ai-avatar { width: 40px; height: 40px; border-radius: 13px; flex: 0 0 40px; }
.chat-ai-name { color: var(--text-main); font-weight: 650; }
.chat-ai-status { display: inline-flex; align-items: center; color: var(--text-muted); font-size: 12px; margin-top: 2px; }
.chat-ai-status::before { content: none; display: none; }
.chat-header-actions { display: flex; align-items: center; gap: 8px; }
.messages { flex: 1; min-height: 0; display: flex; flex-direction: column; overflow-y: auto; padding: 24px; }
.chat-messages-content { flex: 1 0 auto; min-height: 0; display: flex; flex-direction: column; gap: 14px; }
.empty-chat { margin: auto; display: flex; flex-direction: column; align-items: center; gap: 12px; color: var(--text-muted); text-align: center; }
.empty-chat-icon { width: 68px; height: 68px; border-radius: 20px; }
.empty-chat-title { color: var(--text-main); font-size: 15px; font-weight: 600; }
.empty-chat-text { max-width: 520px; line-height: 1.65; }
.onboarding-example-chips { display: flex; justify-content: center; gap: 8px; max-width: 680px; margin-top: 2px; flex-wrap: wrap; }
.onboarding-example-chip { max-width: 100%; text-align: left; }
.welcome-modal-card { width: min(500px, 94vw); }
.welcome-modal-eyebrow { color: var(--text-muted); font-size: 12px; font-weight: 650; letter-spacing: .08em; }
.welcome-modal-copy { margin: 8px 0 14px; color: var(--text-muted); font-size: 14px; line-height: 1.65; }
.welcome-modal-copy p + p { margin-top: 8px; }
.welcome-modal-section-title { margin-bottom: 7px; color: var(--text-main); font-size: 13px; font-weight: 600; }
.welcome-modal-list { display: grid; gap: 8px; margin: 0; padding: 0; list-style: none; color: var(--text-subtle); font-size: 13px; line-height: 1.6; }
.welcome-modal-list li { display: flex; gap: 9px; align-items: flex-start; }
.welcome-modal-list li::before { content: '•'; color: var(--text-muted); font-weight: 700; }
.welcome-modal-note { margin: 14px 0 0; color: var(--text-muted); font-size: 13px; line-height: 1.6; }
.onboarding-progress { display: none; }
.onboarding-progress-step { height: 4px; border-radius: 999px; background: var(--border); }
.onboarding-progress-step.is-active { background: var(--text-main); }
.onboarding-step { display: none; }
.onboarding-step.is-active { display: block; }
.onboarding-step-title { margin-bottom: 7px; color: var(--text-main); font-size: 16px; font-weight: 650; }
.onboarding-step-copy { color: var(--text-muted); font-size: 13px; line-height: 1.65; }
.onboarding-step .form-group { margin-top: 14px; }
.onboarding-result { min-height: 88px; margin-top: 12px; padding: 12px; border: 1px solid var(--border); border-radius: var(--radius-md); background: var(--control-bg); color: var(--text-subtle); font-size: 13px; line-height: 1.65; white-space: pre-wrap; }
.onboarding-result.is-empty { color: var(--text-muted); }
.message, .message-row { display: flex; align-items: flex-start; gap: 10px; max-width: min(78%, 820px); }
.message-row-ai { align-self: flex-start; }
.message.user, .message-row-user { align-self: flex-end; flex-direction: row-reverse; }
.msg-avatar { width: 32px; height: 32px; flex: 0 0 32px; border-radius: 11px; display: flex; align-items: center; justify-content: center; background: var(--control-bg); border: 1px solid var(--border); color: var(--text-muted); font-size: 12px; font-weight: 700; }
.message-content { min-width: 0; max-width: 100%; display: flex; flex-direction: column; }
.msg-bubble { padding: 12px 15px; border-radius: 15px; border: 1px solid var(--border); background: var(--surface); color: var(--text-main); line-height: 1.7; box-shadow: none; }
.message.user .msg-bubble { border-color: var(--border); background: var(--surface-2); }
.message.ai .editable-reply { cursor: text; white-space: pre-wrap; }
.message.ai .editable-reply:focus { outline: 0; border-color: var(--border-strong); box-shadow: var(--focus-ring); }
.ai-reply-note { margin: 6px 2px 0; color: var(--text-muted); font-size: 11px; line-height: 1.5; }
.quality-score-card { margin-top: 7px; padding: 8px 10px; border: 1px solid var(--border); border-radius: var(--radius-md); background: var(--control-bg); color: var(--text-muted); font-size: 11px; }
.quality-score-card summary { display: flex; align-items: center; justify-content: space-between; gap: 12px; color: var(--text-subtle); cursor: pointer; list-style: none; }
.quality-score-card summary::-webkit-details-marker { display: none; }
.quality-score-card summary strong { color: var(--text-subtle); font-size: 12px; }
.quality-score-reason { margin-top: 8px; line-height: 1.55; }
.reply-reference-card,
.missing-context-card,
.reply-validation-card { margin-top: 7px; padding: 8px 10px; border: 1px solid var(--border); border-radius: var(--radius-md); background: var(--control-bg); color: var(--text-muted); font-size: 11px; line-height: 1.55; }
.reply-reference-card summary,
.missing-context-card summary,
.reply-validation-card summary { cursor: pointer; color: var(--text-subtle); list-style: none; }
.reply-reference-card summary::-webkit-details-marker,
.missing-context-card summary::-webkit-details-marker,
.reply-validation-card summary::-webkit-details-marker { display: none; }
.reply-reference-list,
.missing-context-list,
.reply-validation-list { display: grid; gap: 6px; margin-top: 7px; }
.reply-reference-list > div,
.missing-context-row,
.reply-validation-row { display: flex; align-items: flex-start; justify-content: space-between; gap: 8px; }
.reply-reference-list small,
.missing-context-row small,
.reply-validation-row small { color: var(--text-hint); }
.missing-context-row span { color: var(--text-main); font-weight: 600; }
.missing-context-row button { flex: 0 0 auto; }
.reply-validation-card.has-high-risk { border-color: var(--button-danger-border); }
.reply-validation-row strong { flex: 0 0 auto; color: var(--text-subtle); font-size: 10px; }
.reply-validation-row p { margin: 1px 0; color: var(--text-subtle); }
.reply-validation-row .btn-secondary { flex: 0 0 auto; }
.reply-undo-action { align-self: flex-start; margin-top: 5px; }
.sales-suggestions-card { margin-top: 7px; padding: 9px 11px; border: 1px solid var(--border); border-radius: var(--radius-md); background: var(--surface-2); color: var(--text-subtle); font-size: 11px; line-height: 1.55; }
.sales-suggestions-title { margin-bottom: 5px; color: var(--text-subtle); font-weight: 650; }
.sales-suggestions-card ul { display: grid; gap: 4px; margin: 0; padding-left: 17px; }
.sales-assist-setting { display: flex; align-items: center; justify-content: space-between; gap: 16px; margin-top: 15px; padding: 12px; border: 1px solid var(--border); border-radius: var(--radius-md); background: var(--control-bg); }
.sales-assist-setting-copy { min-width: 0; }
.sales-assist-setting-title { color: var(--text-main); font-size: 13px; font-weight: 600; }
.sales-assist-setting-note { margin-top: 3px; color: var(--text-muted); font-size: 11px; line-height: 1.5; }
.friendly-empty-state { display: grid; justify-items: center; gap: 5px; padding: 22px 16px; color: var(--text-muted); text-align: center; }
.friendly-empty-state strong { color: var(--text-subtle); font-size: 13px; font-weight: 600; }
.friendly-empty-state span { max-width: 420px; font-size: 11px; line-height: 1.55; }
.friendly-empty-state.compact { padding: 12px 8px; }
.shop-knowledge-empty-state { margin: 12px 0 2px; padding: 12px 14px; border: 1px dashed var(--border); border-radius: var(--radius-md); background: var(--control-bg); }
.quality-dimensions { display: grid; gap: 5px; margin-top: 8px; }
.quality-dimension { display: flex; align-items: flex-start; justify-content: space-between; gap: 10px; }
.quality-dimension span:last-child { flex: 0 0 auto; color: var(--text-main); }
.ai-reply-actions { display: flex; align-items: center; justify-content: flex-end; gap: 7px; margin-top: 8px; }
.ai-reply-actions > .btn-secondary,
.ai-reply-actions > .reply-more > summary { min-height: 34px; height: 34px; padding: 0 12px; border-radius: 8px; font-size: 12px; line-height: 1; }
.reply-feedback-button.is-selected { color: var(--text-main); border-color: var(--border-strong); background: var(--surface-2); }
.chat-input-area { flex-shrink: 0; padding: 14px 18px calc(14px + env(safe-area-inset-bottom)); border-top: 0; background: var(--bg); box-shadow: none; }
.chat-input-row { min-width: 0; display: grid; grid-template-columns: minmax(0, 1fr); gap: 8px; padding: 8px; border: 1px solid var(--border-strong); border-radius: var(--radius-lg); background: var(--surface); box-shadow: var(--shadow-composer); transition: border-color .16s ease, box-shadow .16s ease; }
.chat-input-row:focus-within { border-color: var(--text-secondary); box-shadow: var(--shadow-composer); }
.chat-textarea { min-width: 0; min-height: 56px; max-height: 180px; padding: 12px 12px 8px; resize: none; border-color: transparent; background: transparent; line-height: 1.55; }
.chat-textarea:focus { border-color: transparent; background: transparent; box-shadow: none; }
.composer-footer { display: flex; flex-direction: column; gap: 6px; min-width: 0; }
.composer-toolbar { min-width: 0; display: flex; align-items: center; justify-content: space-between; gap: 12px; }
.chat-hint { flex: 1 1 auto; min-width: 0; }
.composer-tools { flex: 0 0 auto; display: flex; align-items: center; justify-content: flex-end; gap: 8px; min-width: 0; }
.composer-send { display: flex; justify-content: flex-end; }
.composer-footer .composer-filing { min-width: 0; min-height: 0; width: 100%; align-self: stretch; justify-content: center; margin: 6px 0 0; padding: 0; border: 0; text-align: center; font-size: 11px; line-height: 1.4; }
.composer-tool { min-width: 64px; min-height: 38px; height: 38px; padding: 0 14px; font-size: 13px; white-space: nowrap; }
.btn-send { width: auto; min-width: 88px; height: 40px; min-height: 40px; padding: 0 16px; border-radius: var(--radius-md); white-space: nowrap; }
.btn-icon { width: 44px; min-width: 44px; height: 44px; padding: 0; }
.send-arrow { width: 14px; height: 14px; opacity: .82; }
.chat-hint { color: var(--text-muted); font-size: 11px; line-height: 1.3; white-space: nowrap; }

.chat-workspace-shell { position: relative; display: grid; grid-template-columns: minmax(0,1fr); grid-template-rows: minmax(0,1fr); flex: 1; min-width: 0; min-height: 0; overflow: hidden; }
.chat-session-list { display: grid; min-height: 0; overflow-y: auto; overflow-x: hidden; align-content: start; gap: 6px; padding: 0 2px 4px 0; scrollbar-width: thin; }
.chat-session-group { display: grid; gap: 2px; }
.chat-session-group + .chat-session-group { margin-top: 10px; }
.chat-session-group-title { padding: 0 8px 3px; color: var(--text-muted); font-size: 11px; font-weight: 500; letter-spacing: 0; }
.chat-session-row { position: relative; display: grid; grid-template-columns: minmax(0,1fr) 28px; align-items: center; gap: 0; min-height: 54px; border-radius: 8px; }
.chat-session-row:hover { background: var(--surface-hover); }
.chat-session-row.active { background: var(--surface-selected); box-shadow: none; }
.chat-session-item { width: 100%; min-width: 0; min-height: 54px; padding: 7px 4px 7px 8px; border: 0; border-radius: 8px; background: transparent; color: var(--text-subtle); cursor: pointer; font: inherit; text-align: left; transition: color .16s ease; }
.chat-session-item:hover,
.chat-session-item.active { background: transparent; border-color: transparent; }
.chat-session-primary,
.chat-session-secondary { display: flex; min-width: 0; align-items: center; gap: 6px; }
.chat-session-customer,
.chat-session-title,
.chat-session-preview,
.chat-session-time { overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.chat-session-customer { flex: 1 1 auto; color: var(--text-main); font-size: 13px; font-weight: 550; }
.chat-session-title { flex: 1 1 auto; margin: 0; color: var(--text-muted); font-size: 11px; }
.chat-session-preview { flex: 1 1 auto; margin: 0; color: var(--text-muted); font-size: 11px; }
.chat-session-time { flex: 0 0 auto; margin: 0; color: var(--text-hint); font-size: 10px; }
.chat-session-more { position: relative; }
.chat-session-more > summary {
  display: grid;
  width: 28px;
  min-width: 28px;
  min-height: 28px;
  padding: 0;
  place-items: center;
  border: 0;
  border-radius: 7px;
  background: transparent;
  color: var(--text-muted);
  font-size: 13px;
  cursor: pointer;
  list-style: none;
  opacity: 0;
}
.chat-session-more > summary::-webkit-details-marker,
.chat-header-more > summary::-webkit-details-marker { display: none; }
.chat-session-row:hover .chat-session-more > summary,
.chat-session-row:focus-within .chat-session-more > summary,
.chat-session-more[open] > summary { opacity: 1; }
.chat-session-more > summary:hover,
.chat-session-more > summary:focus-visible { outline: 0; background: var(--surface-hover); color: var(--text-main); box-shadow: var(--focus-ring); }
.chat-session-more[open] { grid-column: 1 / -1; padding: 0 6px 6px; }
.chat-session-more[open] > summary { position: absolute; top: 13px; right: 0; }
.chat-session-menu {
  display: grid;
  grid-template-columns: repeat(2,minmax(0,1fr));
  width: 100%;
  margin-top: 2px;
  padding: 5px;
  border: 1px solid var(--border);
  border-radius: 9px;
  background: var(--surface);
  box-shadow: var(--shadow-soft);
}
.chat-session-menu .btn-text { width: 100%; justify-content: flex-start; padding-inline: 6px; text-align: left; }
.chat-menu-divider { height: 1px; margin: 4px 2px; background: var(--border); }

.chat-conversation-view { display: flex; min-width: 0; min-height: 0; flex-direction: column; background: var(--bg); }
.chat-customer-heading { min-width: 0; }
.chat-ai-name,
.chat-customer-meta { overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.chat-customer-meta { margin-top: 2px; color: var(--text-muted); font-size: 11px; }
.chat-scenario-select { display: flex; align-items: center; gap: 7px; margin-left: auto; color: var(--text-muted); font-size: 11px; }
.chat-scenario-select .select-compact { width: 104px; height: 34px; min-height: 34px; padding: 0 9px; line-height: 34px; }
.chat-header-more { position: relative; }
.chat-header-more > summary { width: 34px; min-width: 34px; height: 34px; min-height: 34px; padding: 0; list-style: none; }
.chat-header-menu {
  position: absolute;
  z-index: 36;
  top: 38px;
  right: 0;
  display: grid;
  width: 156px;
  padding: 5px;
  border: 1px solid var(--border);
  border-radius: 9px;
  background: var(--surface);
  box-shadow: var(--shadow-panel);
}
.chat-header-menu .btn-text { width: 100%; justify-content: flex-start; text-align: left; }
.chat-context-status { display: flex; align-items: center; gap: 8px; min-height: 38px; margin: 8px 18px 0; padding: 5px 9px; border: 1px solid var(--border); border-radius: var(--radius-sm); background: var(--surface); color: var(--text-muted); font-size: 11px; }
.chat-context-status[hidden] { display: none; }
.chat-context-status > span { flex: 1; }
.messages { padding: 24px clamp(16px,4vw,52px); }
.chat-messages-content { width: min(880px,100%); margin-inline: auto; }
.message.user .msg-bubble { background: var(--surface-2); border-color: var(--border); }
.message.ai .editable-reply:focus { box-shadow: var(--focus-ring); }
.message.ai .chat-failure-bubble { border-color: var(--button-danger-border); color: var(--button-danger-text); background: var(--button-danger-bg); }
.chat-retry-action { align-self: flex-start; margin-top: 7px; }
.ai-reply-note { color: var(--text-hint); }
.ai-reply-primary-actions { display: flex; gap: 8px; align-items: center; margin-top: 7px; }
.reply-more { position: relative; }
.reply-more > summary { display: inline-flex; align-items: center; justify-content: center; list-style: none; cursor: pointer; }
.reply-more > summary::after { content: ''; width: 6px; height: 6px; margin: -3px 0 0 7px; border-right: 1.5px solid currentColor; border-bottom: 1.5px solid currentColor; transform: rotate(45deg); }
.reply-more > summary::-webkit-details-marker { display: none; }
.reply-more-menu { position: fixed; z-index: 160; width: 224px; display: grid; gap: 2px; padding: 7px; border: 1px solid var(--border-strong); border-radius: var(--radius-md); background: var(--surface); box-shadow: var(--shadow-soft); }
.reply-menu-group-title { padding: 7px 9px 4px; color: var(--text-hint); font-size: 10px; font-weight: 600; letter-spacing: .04em; }
.reply-menu-item-row { min-width: 0; display: grid; grid-template-columns: minmax(0, 1fr) auto; align-items: center; gap: 2px; }
.reply-menu-action { width: 100%; min-height: 36px; justify-content: flex-start; padding: 0 9px; border-radius: 7px; color: var(--text-subtle); text-align: left; }
.reply-menu-action:hover,
.reply-menu-action:focus-visible { background: var(--surface-2); color: var(--text-main); }
.reply-menu-divider { height: 1px; margin: 5px 4px; background: var(--border); }
.reply-menu-help { min-width: 38px; min-height: 30px; }
.chat-input-row { width: min(900px,100%); margin-inline: auto; }
.composer-footer .composer-filing { display: flex; min-height: 20px; margin-top: 4px; padding: 3px 0 0; border-top: 0; opacity: .82; }
.chat-customer-modal-card { width: min(640px,calc(100vw - 28px)); }
.chat-customer-grid { display: grid; grid-template-columns: repeat(2,minmax(0,1fr)); gap: 12px; }
.chat-customer-grid .wide { grid-column: 1 / -1; }
.chat-customer-grid .form-group { margin: 0; }
.chat-customer-grid .textarea-main { min-height: 92px; }
.chat-customer-privacy { margin-top: 12px; padding: 10px 12px; border-left: 3px solid var(--border-strong); background: var(--surface-2); color: var(--text-muted); font-size: 12px; line-height: 1.55; }

@media (max-width: 1240px) {
  .billing-summary-grid { grid-template-columns: repeat(2,minmax(0,1fr)); }
}

@media (max-width: 768px) {
  body.modal-open { overflow: hidden !important; }
  .topbar { background: var(--surface); }
  #panel-home,
  #panel-setup,
  #panel-knowledge,
  #panel-shops,
  #panel-analytics { padding: 18px 14px; }
  .page-title { font-size: 27px; }
  .sidebar { overflow: hidden; }
  .workspace-tabs { gap: 18px; margin-right: -14px; padding-right: 14px; }
  .settings-grid-wide,
  .billing-summary-grid,
  .chat-customer-grid { grid-template-columns: 1fr; }
  .chat-customer-grid .wide { grid-column: auto; }
  .chat-header { min-height: 58px; gap: 9px; padding: 8px 10px; flex-wrap: nowrap; }
  .chat-ai-avatar { display: none; }
  .chat-header-actions { display: flex !important; }
  .chat-header-actions > #edit-customer-button { display: none; }
  .chat-scenario-select > span { display: none; }
  .chat-scenario-select .select-compact { width: 92px; }
  .chat-context-status { margin: 7px 10px 0; }
  .messages { padding: 18px 12px; }
  .message,
  .message-row { width: 100%; max-width: 100%; }
  .message-content,
  .msg-bubble { max-width: calc(100vw - 68px); }
  .chat-input-area { padding: 10px 10px calc(10px + env(safe-area-inset-bottom)); }
  .composer-toolbar { display: grid; grid-template-columns: 1fr; }
  .composer-tools { display: grid; grid-template-columns: repeat(3,minmax(0,1fr)); }
  .onboarding-task { grid-template-columns: 68px minmax(0,1fr) auto; }
}

/* Controlled web-research status and evidence remain secondary to the composer. */
.composer-workflow-tools { display: flex; align-items: center; justify-content: flex-end; gap: 6px; min-width: 0; }
.web-research-control { position: relative; display: inline-flex; align-items: center; gap: 5px; min-width: 0; min-height: 30px; padding: 0 7px; border: 1px solid var(--button-border); border-radius: var(--radius-md, 10px); background: color-mix(in srgb, var(--button-ghost-bg) 88%, var(--surface)); color: var(--button-text); font-size: 11px; white-space: nowrap; }
.web-research-leading { color: var(--brand-gold-core, var(--text-muted)); font-size: 16px; line-height: 1; }
.web-research-label { color: var(--text-muted); }
.web-research-mode-trigger { display: inline-flex; align-items: center; gap: 4px; min-width: 0; min-height: 26px; padding: 2px 5px; border: 1px solid transparent; border-radius: 7px; background: transparent; color: var(--text-main); font: inherit; font-weight: 650; cursor: pointer; white-space: nowrap; }
.web-research-mode-trigger:hover, .web-research-mode-trigger:focus-visible { border-color: var(--button-border); background: var(--surface-2); outline: none; }
.web-research-mode-chevron { color: var(--text-muted); font-size: 14px; line-height: 1; }
.web-research-mode-menu { position: absolute; z-index: 80; bottom: calc(100% + 6px); right: 4px; display: grid; gap: 3px; width: min(320px, calc(100vw - 24px)); padding: 5px; border: 1px solid var(--border); border-radius: var(--radius-md, 10px); background: var(--surface); box-shadow: var(--shadow-panel); }
.web-research-mode-menu[hidden] { display: none; }
.web-research-mode-option { display: flex; align-items: center; justify-content: space-between; gap: 12px; width: 100%; min-width: 0; padding: 8px 9px; border: 1px solid transparent; border-radius: 7px; background: transparent; color: var(--text-main); text-align: left; cursor: pointer; }
.web-research-mode-option > span:first-child { display: grid; gap: 2px; min-width: 0; }
.web-research-mode-option strong { font-size: 11px; white-space: nowrap; }
.web-research-mode-option small { color: var(--text-muted); font-size: 10px; line-height: 1.35; white-space: normal; }
.web-research-mode-option:hover, .web-research-mode-option:focus-visible, .web-research-mode-option.is-selected { border-color: var(--button-border); background: var(--surface-2); outline: none; }
.web-research-mode-option.is-disabled { cursor: not-allowed; opacity: .48; }
.web-research-mode-mark { flex: 0 0 auto; color: var(--brand-gold-core, var(--text-muted)); font-size: 13px; }
.web-research-latency-note, .web-research-config-note { color: var(--text-hint); font-size: 10px; white-space: nowrap; }
.web-research-config-note { max-width: 88px; overflow: hidden; text-overflow: ellipsis; }
.web-research-status-button { max-width: 82px; overflow: hidden; padding: 0 4px; color: var(--text-muted); font-size: 10px; text-overflow: ellipsis; white-space: nowrap; }
.web-research-status-button.is-completed { color: var(--success, var(--text-muted)); }
.web-research-status-button.is-failed { color: var(--danger); }
.web-research-cancel { flex: 0 0 auto; padding: 0 3px; color: var(--danger); font-size: 10px; }
.web-research-evidence-trigger { align-self: center; min-height: 30px; padding: 0 4px; color: var(--text-muted); font-size: 11px; }
.web-research-evidence-mask { z-index: 2300; backdrop-filter: blur(5px); }
.web-research-evidence-card { display: flex; flex-direction: column; width: min(680px, calc(100vw - 28px)); max-height: min(760px, calc(100dvh - 28px)); overflow: hidden; padding: 18px; border: 1px solid var(--border); border-radius: 16px; background: var(--surface); box-shadow: var(--shadow-panel); }
.web-research-evidence-head { display: flex; align-items: flex-start; justify-content: space-between; gap: 12px; flex: 0 0 auto; }
.web-research-evidence-subtitle { margin: 4px 0 0; color: var(--text-muted); font-size: 11px; line-height: 1.45; }
.web-research-evidence-body { min-height: 0; overflow-y: auto; padding: 12px 2px 2px 0; color: var(--text-subtle); font-size: 12px; line-height: 1.55; overscroll-behavior: contain; }
.web-evidence-section { padding: 9px 0; border-top: 1px solid var(--border); }
.web-evidence-section:first-child { border-top: 0; padding-top: 0; }
.web-evidence-section strong { color: var(--text-main); font-size: 12px; }
.web-evidence-section p { margin: 4px 0 0; overflow-wrap: anywhere; }
.web-evidence-section ul { display: grid; gap: 4px; margin: 5px 0 0; padding-left: 18px; }
.web-evidence-facts { display: grid; gap: 6px; margin-top: 6px; }
.web-evidence-fact { display: grid; gap: 2px; padding: 7px 8px; border: 1px solid var(--border); border-radius: 8px; background: var(--surface-2); }
.web-evidence-fact > span { color: var(--text-muted); font-size: 10px; }
.web-evidence-fact > strong { font-size: 12px; }
.web-evidence-fact small, .web-evidence-section small { color: var(--text-hint); overflow-wrap: anywhere; }
.web-evidence-fact p { color: var(--text-muted); font-size: 11px; }
.web-evidence-sources { padding-left: 0 !important; list-style: none; }
.web-evidence-sources li { display: grid; grid-template-columns: minmax(0, 1fr) auto; gap: 2px 8px; align-items: baseline; padding: 6px 0; border-bottom: 1px solid var(--border); }
.web-evidence-sources li span { min-width: 0; overflow-wrap: anywhere; color: var(--text-main); }
.web-evidence-sources li small { grid-column: 1; }
.web-evidence-sources li a { grid-column: 2; grid-row: 1 / span 2; color: var(--text-subtle); font-size: 11px; white-space: nowrap; }
.web-research-evidence-actions { display: flex; justify-content: flex-end; gap: 8px; padding-top: 12px; flex: 0 0 auto; }
.reply-diagnostic-card { width: min(720px, calc(100vw - 28px)); max-height: min(760px, calc(100dvh - 28px)); overflow: auto; }
.reply-diagnostic-body { margin-top: 12px; color: var(--text-subtle); font-size: 12px; line-height: 1.55; }
.reply-diagnostic-grid { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 9px; }
.reply-diagnostic-section { min-width: 0; padding: 10px; border: 1px solid var(--border); border-radius: 9px; background: var(--surface-2); }
.reply-diagnostic-section > strong { color: var(--text-main); font-size: 12px; }
.reply-diagnostic-section p { margin: 5px 0 0; }
.reply-diagnostic-section small { display: block; margin-top: 5px; color: var(--text-hint); }
.reply-diagnostic-section dl { display: grid; gap: 4px; margin: 7px 0 0; }
.reply-diagnostic-section dl div { display: grid; grid-template-columns: 72px minmax(0, 1fr); gap: 7px; }
.reply-diagnostic-section dt { color: var(--text-hint); }
.reply-diagnostic-section dd { min-width: 0; margin: 0; overflow-wrap: anywhere; color: var(--text-subtle); }
.reply-diagnostic-section ul { display: grid; gap: 4px; margin: 7px 0 0; padding-left: 17px; }
.reply-diagnostic-section li small { margin-top: 2px; }
.reply-diagnostic-risk { font-size: 20px; font-weight: 700; }
.reply-diagnostic-risk-high { color: var(--danger); }
.reply-diagnostic-risk-medium { color: var(--warning); }
.reply-diagnostic-risk-low { color: var(--success); }

@media (max-width: 768px) {
  .composer-workflow-tools { flex: 1 1 auto; overflow: hidden; gap: 4px; }
  .web-research-control { min-height: 34px; padding-inline: 6px; font-size: 10px; }
  .web-research-mode-trigger { min-height: 28px; padding-inline: 4px; font-size: 11px; }
  .web-research-mode-menu { right: 0; }
  .web-research-latency-note { display: none; }
  .web-research-config-note { max-width: 68px; }
  .web-research-status-button { max-width: 82px; }
  .web-research-evidence-card { width: 100%; height: 100dvh; max-height: none; padding: max(12px, env(safe-area-inset-top)) 12px max(12px, env(safe-area-inset-bottom)); border: 0; border-radius: 0; }
  .web-research-evidence-body { font-size: 13px; }
  .web-research-evidence-actions { padding-bottom: 2px; }
  .reply-diagnostic-card { width: 100%; max-height: 100dvh; border: 0; border-radius: 0; }
  .reply-diagnostic-grid { grid-template-columns: 1fr; }
}

@media (max-width: 430px) {
  .web-research-label { display: none; }
  .web-research-control { padding-inline: 5px; }
  .web-research-mode-trigger { max-width: 94px; }
  .web-research-mode-trigger > span:first-child { overflow: hidden; text-overflow: ellipsis; }
  .web-research-config-note { max-width: 48px; }
  .web-research-status-button { display: none; }
  .web-research-evidence-trigger { min-height: 38px; padding-inline: 3px; font-size: 11px; }
}

@media (max-width: 350px) {
  .web-research-label, .web-research-config-note { display: none; }
}

/* Current-product context stays compact and belongs to the chat workspace. */
.chat-current-product {
  position: relative;
  z-index: 1;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  min-width: 0;
  margin: 0 16px 8px;
  padding: 8px 10px;
  border: 1px solid var(--border);
  border-radius: 12px;
  background: var(--surface-2);
}
.chat-current-product-main { display: flex; align-items: center; gap: 9px; min-width: 0; }
.chat-current-product-copy { display: grid; min-width: 0; gap: 2px; }
.chat-current-product-copy strong { min-width: 0; overflow: hidden; color: var(--text-main); font-size: 13px; font-weight: 650; text-overflow: ellipsis; white-space: nowrap; }
.chat-current-product-copy span { min-width: 0; overflow: hidden; color: var(--text-muted); font-size: 11px; line-height: 1.35; text-overflow: ellipsis; white-space: nowrap; }
.chat-current-product-copy #current-product-summary { color: var(--text-subtle); }
.current-product-thumb { flex: 0 0 36px; width: 36px; height: 36px; overflow: hidden; display: grid; place-items: center; border-radius: 9px; background: var(--control-bg); color: var(--text-muted); }
.current-product-thumb-empty { border: 1px dashed var(--border-strong); }
.current-product-thumb .icon { width: 17px; height: 17px; }
.current-product-image { width: 100%; height: 100%; object-fit: cover; }
.chat-current-product-actions { display: flex; align-items: center; justify-content: flex-end; flex: 0 0 auto; gap: 5px; }
.current-product-clear { min-height: 30px; padding: 0 5px; color: var(--text-muted); font-size: 11px; }
.chat-current-product-status { position: absolute; right: 10px; bottom: -19px; color: var(--text-muted); font-size: 10px; }
.chat-current-product-status.is-error { color: var(--danger); }
.chat-current-product-status.is-loading { color: var(--text-subtle); }
.chat-reliability-tip { display: flex; align-items: center; justify-content: space-between; gap: 10px; min-width: 0; margin: 0 16px 7px; padding: 7px 10px; border: 1px solid var(--border); border-radius: 10px; background: var(--control-bg); color: var(--text-muted); font-size: 11px; line-height: 1.45; }
.chat-reliability-tip.is-low { border-color: color-mix(in srgb, var(--danger) 35%, var(--border)); }
.chat-reliability-tip-copy { display: grid; min-width: 0; gap: 2px; }
.chat-reliability-tip-copy strong { color: var(--text-subtle); font-size: 11px; font-weight: 650; }
.chat-reliability-tip-copy span { min-width: 0; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.chat-reliability-tip-actions { display: flex; align-items: center; justify-content: flex-end; flex: 0 0 auto; gap: 5px; flex-wrap: wrap; }
.chat-reliability-tip-actions .btn-text { min-height: 28px; padding: 0 4px; font-size: 10px; }
.chat-reliability-tip-actions .btn-secondary { min-height: 30px; padding-inline: 8px; font-size: 10px; }
.reply-evidence-inline { margin-top: 7px; color: var(--text-hint); font-size: 10px; line-height: 1.4; }
.beta-freshness-safety-notice { margin-top: 8px; padding: 8px 10px; border: 1px solid color-mix(in srgb, var(--danger) 38%, var(--border)); border-left: 3px solid color-mix(in srgb, var(--danger) 72%, var(--border)); border-radius: 9px; background: color-mix(in srgb, var(--danger) 7%, var(--surface)); color: color-mix(in srgb, var(--danger) 82%, var(--text-main)); font-size: 11px; line-height: 1.55; }
.reply-reliability-card { margin-top: 6px; padding: 7px 9px; border: 1px solid var(--border); border-radius: var(--radius-md); background: var(--control-bg); color: var(--text-muted); font-size: 10px; line-height: 1.5; }
.reply-reliability-card.is-low { border-color: color-mix(in srgb, var(--danger) 35%, var(--border)); }
.reply-reliability-card summary { cursor: pointer; color: var(--text-subtle); list-style: none; }
.reply-reliability-card summary::-webkit-details-marker { display: none; }
.reply-reliability-card p { margin: 6px 0 0; }
.reply-reliability-actions { display: flex; gap: 7px; margin-top: 6px; }

.product-picker-mask { z-index: 2200; backdrop-filter: blur(5px); }
.product-picker-card { display: flex; flex-direction: column; width: min(760px, calc(100vw - 32px)); max-height: min(760px, calc(100dvh - 32px)); min-height: 0; overflow: hidden; padding: 18px; border: 1px solid var(--border); border-radius: 16px; background: var(--surface); box-shadow: var(--shadow-panel); }
.product-picker-head { display: flex; align-items: flex-start; justify-content: space-between; gap: 12px; flex: 0 0 auto; }
.product-picker-head .modal-title { font-size: 18px; }
.product-picker-description { margin: 4px 0 0; color: var(--text-muted); font-size: 11px; line-height: 1.45; }
.product-picker-controls { display: grid; grid-template-columns: minmax(0, 1fr) 150px; gap: 8px; margin-top: 13px; flex: 0 0 auto; }
.product-picker-search { display: flex; align-items: center; gap: 8px; min-width: 0; min-height: 42px; padding: 0 11px; border: 1px solid var(--control-border); border-radius: 10px; background: var(--control-bg); color: var(--text-muted); }
.product-picker-search:focus-within { border-color: var(--border-strong); box-shadow: var(--button-focus-ring); }
.product-picker-search .icon { width: 16px; height: 16px; flex: 0 0 auto; }
.product-picker-search input { width: 100%; min-width: 0; border: 0; outline: 0; background: transparent; color: var(--text-main); font: inherit; font-size: 13px; }
.product-picker-category { display: flex; min-width: 0; }
.product-picker-category select { width: 100%; min-width: 0; min-height: 42px; padding: 0 9px; border: 1px solid var(--control-border); border-radius: 10px; background: var(--control-bg); color: var(--text-main); font: inherit; font-size: 12px; }
.product-picker-category select:focus-visible { outline: 0; border-color: var(--border-strong); box-shadow: var(--button-focus-ring); }
.product-picker-state { flex: 0 0 auto; min-height: 17px; margin-top: 8px; color: var(--text-muted); font-size: 11px; line-height: 1.45; }
.product-picker-state.is-error { color: var(--danger); }
.product-picker-featured { flex: 0 0 auto; max-height: 190px; overflow-y: auto; }
.product-picker-featured-group + .product-picker-featured-group { margin-top: 10px; }
.product-picker-section-title { margin: 3px 0 6px; color: var(--text-subtle); font-size: 11px; font-weight: 650; }
.product-picker-featured-grid { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 7px; }
.product-picker-results-head { display: flex; align-items: baseline; justify-content: space-between; gap: 8px; margin: 11px 0 6px; color: var(--text-main); font-size: 12px; flex: 0 0 auto; }
.product-picker-results-head span { color: var(--text-muted); font-size: 10px; font-weight: 400; }
.product-picker-list { display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); align-content: start; gap: 7px; min-height: 80px; overflow-y: auto; padding: 1px 2px 2px 0; overscroll-behavior: contain; }
.product-card-shell { position: relative; min-width: 0; min-height: 64px; }
#product-picker-modal .product-card { position: relative; display: grid; grid-template-columns: 34px minmax(0, 1fr) auto; align-items: center; gap: 8px; width: 100%; height: 100%; min-width: 0; min-height: 64px; padding: 7px 34px 7px 7px; border: 1px solid var(--border); border-radius: 10px; background: var(--surface-2); color: var(--text-main); text-align: left; cursor: pointer; }
#product-picker-modal .product-card:hover, #product-picker-modal .product-card:focus-visible, #product-picker-modal .product-card.is-highlighted { border-color: var(--border-strong); background: var(--control-bg); }
#product-picker-modal .product-card:focus-visible { outline: 0; box-shadow: var(--button-focus-ring); }
#product-picker-modal .product-card.is-selected { border-color: var(--button-primary-border); }
.knowledge-entry-card.product-card .product-field-section { padding: 12px 0; border-bottom: 1px solid var(--border); }
.knowledge-entry-card.product-card .product-field-section:first-child { padding-top: 0; }
.knowledge-entry-card.product-card .product-field-section-title,
.knowledge-entry-card.product-card .product-field-section > summary { margin: 0; color: var(--text-main); font-size: 13px; font-weight: 650; line-height: 1.4; }
.knowledge-entry-card.product-card .product-field-section-title { display: block; }
.knowledge-entry-card.product-card .product-field-section > summary { display: list-item; cursor: pointer; }
.knowledge-entry-card.product-card .product-field-section > summary span { margin-right: 8px; }
.knowledge-entry-card.product-card .product-field-section > summary small { color: var(--text-muted); font-size: 11px; font-weight: 500; }
.knowledge-entry-card.product-card details.product-field-section:not([open]) > .knowledge-entry-grid { display: none; }
.knowledge-entry-card.product-card .product-field-section > .knowledge-entry-grid { margin-top: 9px; }
.knowledge-entry-card.product-card .knowledge-entry-actions { margin-top: 12px; }
.product-card-image, .product-card-image-placeholder { flex: 0 0 34px; width: 34px; height: 34px; overflow: hidden; display: grid; place-items: center; border-radius: 7px; background: var(--control-bg); color: var(--text-muted); }
.product-card-image { object-fit: cover; }
.product-card-image-placeholder .icon { width: 15px; height: 15px; }
.product-card-body { display: grid; min-width: 0; gap: 2px; }
.product-card-name, .product-card-meta, .product-card-summary { min-width: 0; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.product-card-name { display: -webkit-box; color: var(--text-main); font-size: 12px; font-weight: 650; line-height: 1.35; white-space: normal; -webkit-box-orient: vertical; -webkit-line-clamp: 2; }
.product-card-meta, .product-card-summary { color: var(--text-subtle); font-size: 10px; line-height: 1.25; }
.product-card-summary { color: var(--text-subtle); }
.product-card-trailing { display: flex; flex-direction: column; align-items: flex-end; justify-content: space-between; align-self: stretch; gap: 2px; }
.product-card-pin { position: absolute; z-index: 1; top: 5px; right: 5px; display: grid; place-items: center; min-width: 28px; min-height: 28px; padding: 0; border: 0; border-radius: 7px; background: transparent; color: var(--text-hint); font-size: 16px; line-height: 1; cursor: pointer; }
.product-card-pin:hover, .product-card-pin:focus-visible { background: var(--control-bg); }
.product-card-pin:focus-visible { outline: 0; box-shadow: var(--button-focus-ring); }
.product-card-pin:not(button) { pointer-events: none; }
.product-card-pin.is-pinned { color: var(--gold, var(--text-subtle)); }
.product-card-selected { color: var(--text-subtle); font-size: 9px; white-space: nowrap; }
.product-picker-empty { grid-column: 1 / -1; display: grid; place-items: center; min-height: 100px; padding: 16px; border: 1px dashed var(--border); border-radius: 10px; color: var(--text-muted); font-size: 12px; text-align: center; }
.product-picker-more { align-self: center; flex: 0 0 auto; margin-top: 8px; }
.product-picker-more[hidden] { display: none; }

@media (max-width: 768px) {
  .chat-current-product { align-items: center; margin: 0 10px 7px; padding: 7px 8px; border-radius: 11px; }
  .chat-current-product-copy strong { font-size: 12px; }
  .chat-current-product-copy span { font-size: 10px; }
  .chat-current-product-actions .btn-secondary { min-height: 34px; padding-inline: 9px; font-size: 11px; }
  .current-product-clear { min-height: 30px; font-size: 10px; }
  .chat-reliability-tip { align-items: flex-start; margin: 0 10px 7px; padding: 7px 8px; }
  .chat-reliability-tip-actions { max-width: 45%; }
  .chat-reliability-tip-copy span { white-space: normal; }
  .product-picker-mask { align-items: stretch; justify-content: stretch; padding: 0; }
  .product-picker-card { width: 100%; max-height: none; height: 100dvh; min-height: 0; padding: max(12px, env(safe-area-inset-top)) 12px max(12px, env(safe-area-inset-bottom)); border: 0; border-radius: 0; }
  .product-picker-head { padding-bottom: 1px; }
  .product-picker-head .modal-title { font-size: 17px; }
  .product-picker-controls { grid-template-columns: minmax(0, 1fr) 112px; gap: 6px; margin-top: 10px; }
  .product-picker-search, .product-picker-category select { min-height: 42px; }
  .product-picker-search input { font-size: 16px; }
  .product-picker-featured { max-height: 175px; }
  .product-picker-featured-grid { grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 6px; }
  .product-picker-list { grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 6px; }
  .product-card-shell { min-height: 62px; }
  #product-picker-modal .product-card { grid-template-columns: 30px minmax(0, 1fr) auto; min-height: 62px; padding: 6px 36px 6px 6px; gap: 6px; }
  .knowledge-entry-card.product-card .product-field-section { padding: 10px 0; }
  .product-card-pin { top: 4px; right: 4px; min-width: 32px; min-height: 32px; }
  .product-card-image, .product-card-image-placeholder { width: 30px; height: 30px; flex-basis: 30px; }
  .product-card-name { font-size: 11px; }
  .product-card-meta, .product-card-summary { font-size: 10px; }
}

@media (max-width: 430px) {
  .chat-ai-name { max-width: 116px; }
  .chat-customer-meta { max-width: 130px; }
  .chat-header .btn-compact { padding-inline: 8px; }
  .chat-hint { display: none; }
  .composer-tools { gap: 6px; }
  .composer-tool,
  .btn-send { min-width: 0; padding-inline: 7px; font-size: 12px; }
  .dashboard-metric-grid { grid-template-columns: repeat(2,minmax(0,1fr)); }
}

/* Conversation-first refinement. */
.chat-session-list { gap: 2px; padding-right: 0; }
.chat-session-group { gap: 1px; }
.chat-session-group + .chat-session-group { margin-top: 13px; }
.chat-session-group-title { padding: 0 8px 4px; font-size: 10px; font-weight: 600; letter-spacing: .04em; }
.chat-session-row { grid-template-columns: minmax(0,1fr) 26px; min-height: 36px; border-radius: 7px; }
.chat-session-item { min-height: 36px; padding: 0 3px 0 8px; border-radius: 7px; color: var(--text-main); }
.chat-session-title { overflow: hidden; display: block; color: var(--text-main); font-size: 12px; font-weight: 450; line-height: 36px; text-overflow: ellipsis; white-space: nowrap; }
.chat-session-row.active { background: var(--surface-selected); }
.chat-session-row.active .chat-session-title { font-weight: 550; }
.chat-session-more > summary { width: 26px; min-width: 26px; min-height: 26px; font-size: 12px; }
.chat-session-more > summary .icon { width: 14px; height: 14px; }
.chat-session-more[open] { grid-column: auto; padding: 0; }
.chat-session-more[open] > summary { position: static; }
.chat-session-menu { position: absolute; z-index: 60; top: calc(100% + 3px); right: 0; grid-template-columns: 1fr; width: 148px; margin: 0; padding: 5px; border-radius: 9px; box-shadow: var(--shadow-panel); }
.chat-header { min-height: 58px; padding: 10px clamp(14px,3vw,28px); border-bottom: 1px solid var(--border); background: color-mix(in srgb, var(--bg) 92%, transparent); }
.chat-ai-avatar { width: 30px; height: 30px; border-radius: 9px; color: var(--text-main); background: var(--surface-2); border-color: var(--border); }
.chat-ai-name { font-size: 13px; font-weight: 600; }
.chat-customer-meta { font-size: 10.5px; }
.chat-scenario-select { display: none; }
.chat-header-menu { width: 156px; border-radius: 9px; }
.messages { padding: clamp(30px,6vh,76px) clamp(16px,4vw,52px) 24px; }
.chat-messages-content { width: min(820px,100%); }
.empty-chat { align-items: flex-start; justify-content: center; min-height: min(360px,48vh); padding: 12px 0 48px; background: transparent; text-align: left; }
.empty-chat-kicker { margin-bottom: 12px; color: var(--text-muted); font-size: 12px; font-weight: 600; letter-spacing: .05em; }
.empty-chat-title { max-width: 600px; font-size: clamp(24px,3vw,34px); font-weight: 600; letter-spacing: -.035em; }
.empty-chat-text { max-width: 420px; margin-top: 10px; color: var(--text-muted); font-size: 14px; line-height: 1.65; }
.empty-chat-settings-link { margin-top: 12px; padding: 0; }
.chat-input-area { padding: 12px clamp(12px,3vw,28px) max(12px, env(safe-area-inset-bottom)); background: var(--bg); }
.chat-input-row { width: min(820px,100%); }
.chat-textarea { min-height: 82px; padding: 13px 14px; border: 1px solid var(--border-strong); border-radius: 12px; background: var(--surface); box-shadow: none; }
.chat-textarea:focus { border-color: var(--border-strong); box-shadow: var(--focus-ring); }
.composer-footer { gap: 7px; padding: 7px 3px 0; }
.composer-toolbar { min-height: 36px; }
.composer-tool { min-width: 58px; min-height: 34px; height: 34px; padding-inline: 10px; border-radius: 8px; font-size: 12px; }
.btn-send { min-width: 68px; min-height: 34px; height: 34px; padding-inline: 13px; border-radius: 8px; font-size: 12px; }
.composer-footer .composer-filing { margin-top: 5px; font-size: 10px; line-height: 1.55; opacity: .72; }
.ai-reply-actions { opacity: 1; pointer-events: auto; }

@media (max-width: 768px) {
  .chat-header { min-height: 54px; padding: 8px 12px; }
  .chat-header-actions > #edit-customer-button { display: block; }
  .messages { padding: 34px 14px 16px; }
  .empty-chat { min-height: min(340px,46vh); padding-bottom: 36px; }
  .empty-chat-title { font-size: 27px; }
  .empty-chat-text { font-size: 13px; }
  .chat-input-area { padding: 9px 10px calc(10px + env(safe-area-inset-bottom)); }
  .chat-textarea { min-height: 76px; border-radius: 11px; }
  .composer-toolbar { display: grid; grid-template-columns: 1fr; gap: 7px; }
  .composer-tools { grid-template-columns: repeat(3,minmax(0,1fr)); gap: 6px; }
  .composer-tool,
  .btn-send { width: 100%; min-width: 0; padding-inline: 5px; }
  .composer-filing { overflow-wrap: anywhere; }
}

@media (max-width: 640px) {
  .reply-more-menu {
    inset: auto 10px max(10px, env(safe-area-inset-bottom)) 10px;
    width: auto;
    max-height: min(72dvh, 520px);
    overflow-y: auto;
    padding: 10px;
    border-radius: 14px;
  }
  .reply-menu-action { min-height: 42px; }
}

/* Restored customer-service workbench: retain conversation navigation, while
 * returning the chat canvas, scenario controls and composer to vysion's
 * verified warm-glass baseline. */
#panel-chat { background: var(--bg); }
.chat-conversation-view { background: transparent; }
.chat-header {
  min-height: 64px;
  padding: 12px 24px;
  border-bottom-color: var(--glass-border);
  background: var(--glass-bg);
  box-shadow: none;
  backdrop-filter: blur(var(--glass-blur));
}
.chat-ai-avatar,
.empty-chat-icon {
  color: var(--gold-2);
  border-color: var(--gold-border);
  background: var(--gold-soft);
}
.chat-ai-avatar { border-radius: 13px; }
.chat-ai-name { color: var(--text-main); font-weight: 650; }
.chat-ai-status { color: var(--text-muted); }
.chat-ai-status::before { content: none; display: none; }
.chat-ai-settings-button { border-color: var(--button-border); background: var(--button-ghost-bg); color: var(--button-text); }
.chat-ai-settings-button:hover { border-color: var(--gold-border); background: var(--gold-soft); color: var(--gold-dark); }
.chat-header-menu { border-color: var(--glass-border); background: var(--glass-bg); box-shadow: var(--glass-shadow); backdrop-filter: blur(var(--glass-blur)); }

.messages { padding: 24px; }
.chat-messages-content { width: 100%; max-width: none; }
.empty-chat {
  min-height: 0;
  margin: auto;
  padding: 20px 16px 28px;
  align-items: center;
  justify-content: center;
  background: transparent;
  text-align: center;
}
.empty-chat-icon { display: flex; width: 68px; height: 68px; align-items: center; justify-content: center; border-radius: 20px; }
.empty-chat-title { max-width: none; color: var(--text-main); font-size: 16px; font-weight: 650; letter-spacing: 0; }
.empty-chat-text { max-width: 520px; margin-top: 0; color: var(--text-muted); font-size: 14px; line-height: 1.65; }
.onboarding-example-chips { display: flex; max-width: 680px; justify-content: center; gap: 8px; margin-top: 2px; flex-wrap: wrap; }
.onboarding-example-chip { max-width: 100%; border-color: var(--button-border); background: var(--button-bg); box-shadow: var(--button-shadow); color: var(--button-text); text-align: left; }
.onboarding-example-chip:hover { border-color: var(--gold-border); background: var(--gold-soft); color: var(--gold-dark); }

.chat-input-area {
  padding: 14px 18px;
  border-top: 1px solid var(--glass-border);
  background: var(--glass-bg);
  box-shadow: none;
  backdrop-filter: blur(var(--glass-blur));
}
.chat-input-row { width: 100%; max-width: none; gap: 10px; padding: 0; border: 0; border-radius: 0; background: transparent; box-shadow: none; }
.chat-scenario-selector { display: flex; align-items: center; gap: 7px; flex-wrap: wrap; }
.chat-scenario-label { margin-right: 2px; color: var(--text-muted); font-size: 12px; }
.chat-scenario-option {
  min-height: 30px;
  padding: 5px 11px;
  border: 1px solid var(--button-border);
  border-radius: 999px;
  background: var(--button-ghost-bg);
  color: var(--text-muted);
  cursor: pointer;
}
.chat-scenario-option:hover { border-color: var(--border-strong); color: var(--text-main); }
.chat-scenario-option.is-selected { border-color: var(--gold-border); background: var(--gold-soft); color: var(--gold-dark); }
.chat-textarea {
  min-height: 44px;
  max-height: 140px;
  padding: 11px 13px;
  border-color: var(--control-border);
  border-radius: var(--radius-md);
  background: var(--surface);
  box-shadow: inset 0 1px 0 var(--metal-highlight), 0 4px 14px color-mix(in srgb, var(--gold-dark) 4%, transparent);
  scrollbar-width: none;
}
.chat-textarea::-webkit-scrollbar { width: 0; height: 0; }
.chat-textarea:focus { border-color: var(--gold-border); box-shadow: var(--focus-ring), inset 0 1px 0 var(--metal-highlight); }
.composer-footer { gap: 6px; padding: 0; }
.composer-toolbar { min-height: 38px; }
.composer-tools { display: flex; align-items: center; justify-content: flex-end; gap: 8px; }
.composer-tool { min-width: 64px; min-height: 38px; height: 38px; padding: 0 14px; border-radius: var(--radius-md); font-size: 13px; }
.btn-send {
  min-width: 88px;
  min-height: 40px;
  height: 40px;
  padding: 0 16px;
  border-color: var(--button-primary-border);
  border-radius: var(--radius-md);
  background: var(--button-primary-bg);
  box-shadow: var(--button-shadow);
  color: var(--button-primary-text);
}
.btn-send:hover { border-color: var(--gold-border); background: var(--button-primary-hover); }
.composer-footer .composer-filing { margin-top: 6px; color: var(--text-muted); font-size: 11px; line-height: 1.4; opacity: 1; }
.composer-filing a { color: inherit; }

.chat-session-row { min-height: 38px; border-radius: 9px; }
.chat-session-item { min-height: 38px; padding: 7px 4px 7px 8px; }
.chat-session-row:hover,
.chat-session-row.active { background: var(--gold-soft); }
.chat-session-title { color: var(--text-subtle); font-size: 12px; }
.chat-session-row.active .chat-session-title { color: var(--gold-dark); }

@media (max-width: 768px) {
  .chat-header { min-height: 58px; padding: 9px 14px; }
  .chat-header-actions { display: flex !important; }
  .chat-ai-settings-button span { display: none; }
  .chat-ai-settings-button { width: 36px; min-width: 36px; height: 36px; min-height: 36px; padding: 0; }
  .chat-ai-settings-button .icon { margin: 0; }
  .messages { padding: 18px 14px; }
  .empty-chat { padding: 16px 8px 20px; }
  .onboarding-example-chips { gap: 6px; }
  .onboarding-example-chip { font-size: 12px; }
  .chat-input-area { padding: 12px 12px calc(12px + env(safe-area-inset-bottom)); }
  .chat-input-row { gap: 9px; }
  .chat-textarea { min-height: 52px; font-size: 16px; }
  .composer-toolbar { display: grid; grid-template-columns: 1fr; gap: 7px; }
  .composer-tools { display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: 6px; }
  .composer-tool,
  .btn-send { width: 100%; min-width: 0; padding-inline: 5px; }
  .chat-hint { white-space: normal; }
}

/* Cursor pagination keeps large histories usable without changing the chat flow. */
.chat-history-pagination {
  display: grid;
  justify-items: center;
  gap: 2px;
  padding: 5px 4px 0;
}
.chat-history-pagination[hidden] { display: none; }
.chat-history-pagination .btn-text {
  min-height: 32px;
  padding: 5px 9px;
  color: var(--text-muted);
  font-size: 11px;
}
.chat-history-pagination > span {
  min-height: 14px;
  color: var(--text-hint);
  font-size: 9px;
  line-height: 1.35;
  text-align: center;
  overflow-wrap: anywhere;
}
.chat-message-pagination {
  position: sticky;
  top: -16px;
  z-index: 2;
  width: fit-content;
  max-width: 100%;
  display: grid;
  justify-items: center;
  align-self: center;
  gap: 2px;
  margin: -8px auto 2px;
  padding: 4px 9px;
  border: 1px solid var(--border);
  border-radius: 8px;
  background: var(--surface);
  box-shadow: var(--button-shadow);
}
.chat-message-pagination[hidden] { display: none; }
.chat-message-pagination .btn-text {
  min-height: 30px;
  padding: 4px 8px;
  font-size: 11px;
}
.chat-message-pagination > span {
  max-width: 320px;
  color: var(--text-hint);
  font-size: 9px;
  line-height: 1.35;
  text-align: center;
  overflow-wrap: anywhere;
}

@media (max-width: 768px) {
  .chat-message-pagination { top: -10px; margin-top: -4px; }
}

/* Mobile density pass: keep the existing chat contract, but make secondary
 * controls compact and let the conversation own most of the viewport. */
.chat-scenario-mobile-select,
.composer-tool-label-mobile,
.reply-copy-label-mobile,
.mobile-compliance-links { display: none; }
.reply-menu-sales-suggestions ul { display: grid; gap: 4px; margin: 0; padding: 0 9px 5px 25px; color: var(--text-muted); font-size: 11px; line-height: 1.45; }
.reply-menu-sales-suggestions li { overflow-wrap: anywhere; }
.sales-suggestions-card > summary { cursor: pointer; list-style: none; }
.sales-suggestions-card > summary::-webkit-details-marker { display: none; }

@media (max-width: 768px) {
  .chat-header { min-height: 58px; padding: 8px 14px; }
  .chat-ai-info { gap: 9px; }
  .chat-ai-avatar { width: 36px; height: 36px; flex-basis: 36px; border-radius: 11px; }
  .chat-ai-name { font-size: 17px; font-weight: 600; }
  .chat-ai-status { font-size: 13px; }
  .chat-header-actions { min-width: 0; gap: 6px; }
  .chat-ai-settings-button,
  .chat-header-more { display: none !important; }
  .chat-session-tools-button:not([hidden]) { display: inline-flex !important; min-height: 36px; padding: 0 10px; font-size: 13px; white-space: nowrap; }

  .chat-context-status { min-height: 42px; margin: 6px 12px 0; padding: 5px 8px; gap: 6px; font-size: 11px; }
  .chat-context-status > span { min-width: 0; overflow: hidden; display: -webkit-box; -webkit-box-orient: vertical; -webkit-line-clamp: 2; }
  .chat-context-status .btn-text { flex: 0 0 auto; min-height: 30px; padding-inline: 5px; }
  .messages { padding: 14px 14px 10px; }
  .message,
  .message-row { max-width: 100%; gap: 8px; }
  .msg-avatar { width: 28px; height: 28px; flex-basis: 28px; border-radius: 9px; font-size: 11px; }
  .msg-bubble { padding: 11px 13px; font-size: 16px; line-height: 1.65; border-radius: 16px; }
  .ai-reply-note { max-width: 100%; margin-top: 5px; font-size: 12px; line-height: 1.35; overflow: hidden; display: -webkit-box; -webkit-box-orient: vertical; -webkit-line-clamp: 1; }
  .ai-reply-actions { justify-content: flex-start; gap: 6px; margin-top: 7px; flex-wrap: nowrap; }
  .ai-reply-actions > .btn-secondary,
  .ai-reply-actions > .reply-more > summary { min-height: 38px; height: 38px; padding-inline: 11px; font-size: 12px; }
  .quality-score-card { margin-top: 6px; padding: 0; border: 0; border-radius: 0; background: transparent; }
  .quality-score-card summary { min-height: 30px; gap: 8px; font-size: 11px; }
  .quality-score-card summary strong { font-size: 12px; }
  .quality-score-card[open] { padding: 7px 9px; border: 1px solid var(--border); border-radius: 10px; background: var(--control-bg); }

  .chat-input-area { padding: 5px 10px max(5px, env(safe-area-inset-bottom)); }
  .chat-input-row { gap: 4px; padding: 4px; border-radius: 14px; }
  .chat-scenario-selector { min-width: 0; display: flex; align-items: center; flex-wrap: wrap; gap: 7px; min-height: 38px; }
  .chat-scenario-label { flex: 0 0 auto; margin-right: 0; font-size: 12px; white-space: nowrap; }
  .chat-scenario-option { display: none !important; }
  .chat-scenario-mobile-select { display: block; flex: 0 0 88px; width: 88px; min-width: 88px; height: 38px; min-height: 38px; padding: 0 7px; border: 1px solid var(--button-border); border-radius: 11px; background: var(--button-ghost-bg); color: var(--button-text); font-size: 13px; }
  .composer-workflow-tools { position: relative; flex: 0 0 100%; min-width: 0; width: 100%; margin-left: 0; display: grid; grid-template-columns: minmax(0, 1fr) auto minmax(74px, auto); align-items: center; justify-content: stretch; gap: 5px; overflow: visible; }
  .continuous-service-control { min-width: 0; display: flex; align-items: center; }
  .continuous-service-toggle { min-width: 0; flex: 1 1 auto; justify-content: flex-start; }
  .quick-phrases { position: static; min-width: 0; }
  .web-research-control { min-width: 0; justify-self: end; }
  .continuous-service-toggle { min-height: 38px; gap: 4px; font-size: 12px; }
  .continuous-service-control > .feature-help-trigger { width: 30px; min-width: 30px; min-height: 30px; padding: 0; font-size: 0; }
  .continuous-service-control > .feature-help-trigger::before { content: '?'; font-size: 13px; }
  .quick-phrases > summary { min-height: 38px; height: 38px; padding-inline: 9px; border-radius: 11px; font-size: 12px; white-space: nowrap; }
  .quick-phrases-popover { left: 0; right: 0; width: auto; max-height: min(62dvh, 500px); }
  .chat-textarea { min-height: 52px; max-height: 120px; padding: 11px 12px; font-size: 16px; line-height: 1.5; }
  .composer-footer { gap: 4px; }
  .composer-toolbar { min-height: 44px; display: flex; align-items: center; justify-content: space-between; gap: 6px; }
  .chat-hint { display: none; }
  .composer-tools { flex: 1 1 auto; width: auto; display: flex; align-items: center; justify-content: flex-start; gap: 6px; }
  #btn-copy-reply { display: none; }
  .composer-tool { width: 44px; min-width: 44px; height: 44px; min-height: 44px; padding: 0; border-radius: 12px; font-size: 11px; }
  .composer-tool-label-full,
  .reply-copy-label-full { display: none; }
  .composer-tool-label-mobile,
  .reply-copy-label-mobile { display: inline; }
  .composer-send { margin-left: auto; }
  .btn-send { width: 100px; min-width: 100px; height: 44px; min-height: 44px; padding: 0 12px; border-radius: 12px; }
  .composer-filing { display: none !important; }
  .mobile-compliance-links { display: grid; gap: 5px; margin: 8px 0 0; padding: 9px 0 2px; border-top: 1px solid var(--border); color: var(--text-muted); font-size: 10px; line-height: 1.4; }
  .mobile-compliance-links strong { color: var(--text-subtle); font-size: 11px; font-weight: 600; }
  .mobile-compliance-links a,
  .mobile-compliance-links .btn-text { min-width: 0; justify-self: start; color: inherit; font: inherit; text-align: left; overflow-wrap: anywhere; }
  .mobile-compliance-links .site-filing-police { display: inline-flex; align-items: center; gap: 4px; }
  .mobile-compliance-links .site-filing-icon { width: 12px; height: 12px; }
}

/* Product information health stays close to the editable catalog rather than
 * becoming a separate dashboard. */
.product-health-box { margin-top: 12px; padding: 11px 12px; border: 1px solid var(--border); border-radius: var(--radius-md); background: var(--control-bg); }
.product-health-box > .list-muted { margin: 4px 0 9px; font-size: 11px; line-height: 1.55; }
.product-health-list { display: grid; gap: 7px; }
.product-health-shop-gaps { display: grid; gap: 5px; padding: 8px 9px; border: 1px dashed var(--border); border-radius: 8px; color: var(--text-muted); font-size: 10px; line-height: 1.45; }
.product-health-shop-gaps > strong { color: var(--text-subtle); font-size: 11px; font-weight: 650; }
.product-health-shop-gaps > div { display: flex; flex-wrap: wrap; gap: 5px; }
.product-health-shop-gaps em { padding: 2px 5px; border: 1px solid var(--border); border-radius: 999px; color: var(--text-muted); font-size: 9px; font-style: normal; }
.product-health-row { display: grid; gap: 6px; padding: 9px; border: 1px solid var(--border); border-radius: 9px; background: var(--surface); }
.product-health-row.is-complete { border-color: color-mix(in srgb, var(--success) 34%, var(--border)); }
.product-health-row.is-basic { border-color: color-mix(in srgb, var(--text-muted) 34%, var(--border)); }
.product-health-row.is-recommend { border-color: color-mix(in srgb, var(--warning) 38%, var(--border)); }
.product-health-row.is-insufficient { border-color: color-mix(in srgb, var(--danger) 32%, var(--border)); }
.product-health-row-head { display: flex; align-items: flex-start; justify-content: space-between; gap: 8px; }
.product-health-row-head > div { min-width: 0; display: grid; gap: 2px; }
.product-health-row-head strong { overflow: hidden; color: var(--text-main); font-size: 12px; font-weight: 650; text-overflow: ellipsis; white-space: nowrap; }
.product-health-row-head span, .product-health-meta { color: var(--text-muted); font-size: 10px; line-height: 1.45; }
.product-health-row-head em { flex: 0 0 auto; padding: 2px 6px; border: 1px solid var(--border); border-radius: 999px; color: var(--text-subtle); font-size: 10px; font-style: normal; white-space: nowrap; }
.product-health-recommendations { display: grid; gap: 4px; margin: 0; padding: 0; list-style: none; }
.product-health-recommendations li { display: grid; grid-template-columns: max-content minmax(0, 1fr); gap: 6px; align-items: baseline; color: var(--text-muted); font-size: 10px; line-height: 1.45; }
.product-health-recommendations strong { color: var(--text-subtle); font-weight: 600; }
.product-health-recommendations span { min-width: 0; overflow-wrap: anywhere; }
.product-health-ok { color: var(--text-muted); font-size: 10px; }
.product-health-action { justify-self: start; min-height: 26px; padding: 0 2px; font-size: 11px; }
.product-health-box > .btn-secondary { margin-top: 8px; }

.product-organizer-groups { display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: 7px; margin: 10px 0; }
.product-organizer-group { min-width: 0; padding: 8px; border: 1px solid var(--border); border-radius: 8px; background: var(--control-bg); }
.product-organizer-group h4 { margin: 0 0 5px; color: var(--text-subtle); font-size: 11px; font-weight: 650; }
.product-organizer-group ul { display: grid; gap: 5px; margin: 0; padding: 0; list-style: none; }
.product-organizer-group li { display: grid; gap: 1px; color: var(--text-muted); font-size: 10px; line-height: 1.4; overflow-wrap: anywhere; }
.product-organizer-group li strong { color: var(--text-subtle); font-weight: 600; }
.product-organizer-group li small { color: var(--text-hint); font-size: 9px; }
.product-organizer-group .list-muted { margin: 0; font-size: 10px; }
.product-organizer-edit-grid { margin-top: 9px; }

.reply-copy-confirmation-note { margin-top: 7px; padding: 7px 9px; border: 1px solid color-mix(in srgb, var(--warning) 38%, var(--border)); border-radius: var(--radius-md); background: var(--control-bg); color: var(--text-subtle); font-size: 11px; line-height: 1.5; }
.reply-copy-confirm-reasons { display: grid; gap: 6px; margin: 0 0 14px; padding-left: 18px; color: var(--text-muted); font-size: 13px; line-height: 1.5; }
.reply-feedback-quick { flex: 0 0 auto; white-space: nowrap; }

@media (max-width: 768px) {
  .product-health-box { margin-top: 10px; padding: 10px; }
  .product-health-row { padding: 8px; }
  .product-health-row-head strong { font-size: 12px; }
  .product-health-recommendations li { grid-template-columns: 1fr; gap: 1px; }
  .product-organizer-groups { grid-template-columns: 1fr; gap: 6px; }
  .product-organizer-group { padding: 7px; }
  .reply-feedback-quick { min-height: 38px !important; padding-inline: 7px !important; font-size: 11px !important; }
  .reply-copy-confirm-card { width: min(520px, calc(100vw - 24px)); padding: 16px; }
}